IT Asset Return, Reuse and Value Recovery Program - Case Study

Update date: 06/11/2026 – 3 minute read

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Leading Software Company Improves IT Asset Recovery Across North America with a Customized Employee Device Takeback Solution.

A leading software company partnered with SK Tes to implement a scalable IT asset return, reuse and value recovery program across the United States and Canada. With a distributed workforce and growing volumes of retired laptops, the organization required a secure and efficient way to recover devices, maximize residual value and improve visibility throughout the IT asset lifecycle.

SK Tes developed a customized box-and-label takeback program, enabling employees to return devices directly while providing secure processing, data sanitization, redeployment and remarketing services. Key elements included:

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Custom request portal enabling shipping labels to be delivered directly to employees

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Dedicated logistics and employee collection processes.

Box-and-label device returns across North America.

Box-and-label device returns across North America.

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Devices tested and securely wiped in accordance with customer requirements

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Equipment stored and returned to the client for redeployment where required

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Revenue-sharing model supporting value recovery from retired equipment

Delivery & Execution of the Employee Device Takeback Program

SK Tes worked closely with stakeholders to design and deploy a scalable recovery process tailored to the client's operational requirements. Dedicated teams continue to support employee takeback program delivery, identifying opportunities to improve efficiency, optimize logistics and reduce overall employee takeback program costs.

Shared reporting tools and real-time tracking provide transparency across every stage of the asset recovery lifecycle, helping maintain control and security while simplifying the experience for employees.

 Managed Deployment - Employee Device Takeback Program Outcomes

Key elements of the delivery included:

  • Development of a scalable box-and-label return process with shipment tracking

  • Continuous process optimization to improve efficiency and reduce costs

  • Shared tracking and reporting tools providing real-time visibility into program activity

  • Integration of logistics services

Results & Benefits Box-and-Label Takeback Program

Dedicated SK Tes teams worked closely with client stakeholders to design, onboard and continually refine the program to meet operational requirements while helping reduce overall costs.

The flexible program allows the client to recover devices from employees regardless of location while maintaining control, visibility and security throughout the process. This resulted in improved asset recovery, cost reduction and trusted long-term partnership.

As part of this Employee Device Takeback Program project, recovered devices were assessed for redeployment wherever possible, extending asset lifecycles and improving utilization of existing technology investments. Equipment no longer required internally was remarketed and generated more than $100,000 in recovered value while supporting circular economy objectives.

Through ongoing process optimization and improved asset utilization, the client has also reduced overall program costs and created a flexible framework capable of supporting future growth.

About SK Tes

At SK Tes we help organizations manage, recover and maximize value from IT assets. As part of our IT asset management services, SK Tes provides managed deployment and box-and-label takeback programs, alongside secure data sanitization, redeployment and remarketing services that help extend asset lifecycles and support value recovery.

Get in touch about your IT asset lifecycle management project today. Contact us.

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